Refund policy

HQ Auto Gadgets Refund & Return Policy

We want you to be satisfied with your purchase from HQ Auto Gadgets.

Returns

We accept eligible return requests within 30 days of delivery. To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging.

To request a return, contact us at hqautogadgets@gmail.com before sending any item back. Items returned without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photos or video showing the issue. We will review the issue and work to provide an appropriate resolution.

Return Shipping

Unless an item arrived damaged, defective, or incorrect, customers may be responsible for return shipping costs. Original shipping charges, if any, are generally non-refundable.

Refunds

Once an approved return is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method. Your bank or card provider may require additional time to process the refund.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation after an order has entered processing or fulfillment.

Exceptions

Certain items may not be eligible for return due to their condition or other circumstances. Contact us if you have questions regarding your specific order.

Contact

For return or refund questions, contact us at:

hqautogadgets@gmail.com